Returns

RETURNS


If you want to return an item click here

Items must be undamaged and in perfect condition and must be returned in their original condition in a sealed box, with all garment tags attached.

Returns that have been worn, used, altered, or damaged will not be accepted and may be sent back to you and/or a refund refused. We cannot be held responsible for any missing returns or items whilst in transit.

Where provided, belts and any packaging such as instructions, authenticity cards, dust bags, and leather tags should be included with your return. Items must be returned from the original shipping country with the original returns form. Please note that we may not refund items that are sent without any return paperwork.

Please note items received outside of the specified returns period will not be accepted.

We endeavour to process refunds as soon as they are received but please allow 7 working days for returns to be processed. You will receive an email notification of the status of your refund once processed.

 

Refunds

Refunds will be credited to your original method of payment. Original shipping charges, duties, taxes or tariffs will not be refunded. If your return was purchased in a currency other than your local currency, refunds will be paid in the same currency. Due to fluctuations in currency rates the amount refunded may be slightly higher or lower than the price originally paid. Once your order has been receipted and inspected please allow 5-10 working days for a refund to be credited back to your payment method.

Any delivery costs paid in connection with the order are non-reimbursable or refundable. 
Moreover, any return delivery and clearance costs incurred by you when returning products are non-reimbursable or refundable.

 

Faulty Items

Items are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. Where possible, we will offer to repair faulty items. When items deemed faulty cannot be repaired or the same item is not available, a full refund will be offered.

On receipt of your notice of order cancellation, client services will contact you with return instructions. Please complete the returns form that you received with your order, and include it with your return so we can process your refund promptly.

All items must be returned unused, in their original condition and from the country that the order was delivered to.

We will refund the full value of your order, including standard shipping costs, within 14 days of receiving your notice of contract cancellation. If we do not receive the cancelled order, we will arrange to have it collected from you at your cost.